Using technology where technology makes sense.
Why ask someone to flip through 910 pages to find the answer to a question when a machine can scan through it almost immediately? Attach a front end that can interpret questions and you have a very smart, very fast Shell answer man.
For the drive-thru window it's even easier. The machine doesn't need to know much at all, it just needs to understand human accents and a few words relating to the menu. Much faster and more accurate than a human listening to a garbled voice then hitting buttons on a screen.
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Why do people insist on making claims without looking them up first, do they really think no one will check? Proof by emphatic assertion rarely works.
Confirmation bias is real; I can find any number of articles that say so.
Victor, NY - Randallstown, MD - Yakima, WA - Stevensville, MD - Village of Hillsborough
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