Quote:
Originally Posted by thevillager1988
Any former servers out there who can explain to me why servers try to memorize our order instead of writing it down. At least 50% of the time they get it wrong. Last evening our server took our order, didn’t write it down, and then stopped to take another order on the way to the order entry. We waited an extra 15 minutes because mine came out wrong. What’s the thought process of servers who don’t use a pad? For the restaurant it’s an added cost if the incorrect meal has to be discarded.
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I suppose it is possible that the order is wrong 50% of the time if you continue to go to the same restaurant and deal with the same two servers.
My experience is that my order has been correct almost 100% of the time. There have been exactly the same percentage of errors whether the the order is written down or memorized.
Heck, I have even seen errors in the order when I absolutely know it was entered correctly because I could see what I typed in the app.
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