[Shipping up to Boston]

Originally Posted by bikerhiker

Received my invitation in the mail to save on service. 15% off for Saturday service.

Got a verbal phone quote from 'service writer' and made an appointment, and mentioned my coupon.

When I got there, the reception "ticket writer" said sign here. I told her that is twice as much as guy on the phone told me, but I also noticed it was for "diagnostics" no mention of the single issue I went in for.

Oh, and by the way I told the original guy I had a 15% off coupon.
Received a smirk* - not worth the postcard it is written on.

Q. So will the diagnostics include fixing the problem?
ans: "No!"
Q. So how much more to fix the problem?
ans: "We can't tell you that until after the diagnostics."

So you want a blank check?
I walked in a huff. First and last trip there. Two gallons of gas, and three hours round-trip.
One strike and you are out ! Maybe my last Honda.

* smirk Non-verbal language translation:
"You are stupid, stupid, stupid."
from the movie Rain Man - Oscar for Dustin Hoffman, another award for Tom Cruise.

I don’t go to dealers...for anything except free ice cream in the lounge/waiting area! If it’s under warranty, different story. I would patronize a local mechanic and build a relationship there. Guarantee the shop rate is cheaper and most times they are more knowledgeable.