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Old 04-02-2024, 06:39 AM
ThirdOfFive ThirdOfFive is offline
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Join Date: Jun 2021
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We've had them since 2021 and love them. We pay $124/mo. for their fastest available package...don't know the technical aspects but it is lightning-quick, and we run a desktop, two iPads and three TVs, plus grandkids accessing our wifi during visits. Never a slowdown. We also have their phone service: 2 iPhones at $30/mo. each, everything unlimited.

They do hiccup now and again. But the tech people at their store on 441 are pretty savvy and can tell you the steps to take to avoid a service call. Our modem had an annoying habit of jumping on- and off-line at random intervals. The guy at the store said it was 90% chance it was our modem: over 3 years old. I brought in the old one, he gave me a new one, I set it up and no problems since. Their service calls if they come to your house are $100 for the call plus parts, if any, replaced.