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Originally Posted by rsmurano
It’s funny reading some of these posts about negotiating with xfinity and paying $50 - $65 for slow speeds. Yes, 300Mb/500Mb are slower speeds. That’s not negotiating. When negotiating, you do a little homework on what’s out there and then you tell the company; if you don’t give me X for this much, I’m leaving you and going to Y.
I used to have xfinity with 1.2Gb speed (1200Mb) for $80 a month for almost 2 years. I’m an ex network guy and when I tried to do certain configurations on their router, things didn’t work and their tech support was blaming me for not doing it right. In the long run, I was right and they looked foolish.
I went with spectrum for a couple of reasons:
* spectrum uses a modem for their internet so I could use my mesh network routers. Much better than the 1 box xfinity
* I can configure the router the way I want it to be, no limitations
* I pay $39 for 1.2Gb (1200Mb).
So far, no issues, and my mesh network is far better than paying for the xfinity 1 box router/modem.
For the poster that pays $270 a month, that’s 2x for what you should be paying. For example, if you have spectrum, 1 cell phone service is free, another line is really cheap. Instead of getting a land line, get an Ooma device and I used to pay $3-$5 a month. Ooma is a voip device that comes with answering machine and other landline benefits. YouTube TV is $80 a month and Netflix is $5. All this would be in the $130-$140 per month for spectrum 1.2Gb service, tv, and cell. Right now I don’t use spectrum for the phones because I have 8 months left on a contract but I will be switching to spectrum after that.
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In my area, Spectrum isn't available at all. Neither is Quantum, but its co-brand CenturyLink says I can get 3Mbps for $55 per month. Not much better than dial-up.
So I get the best that's available in my area, which is 300Mbps, for $50/month. I could pay more for less and be guaranteed that it won't go up. But then I'd be getting only 10% of the speed I get now.
I really only need 100Mbps but they kept bumping the speed up at no extra cost.
The reason you negotiate is because you agree to pay $50/month for a year, at which point their price may increase. It always does, you know this when you sign up for it in the first place. It's an expected inconvenience and takes less than an hour per year to deal with. This year it only took me 20 minutes, and I didn't have to threaten to leave. I got to the part of "my script" where I said "So, my year is up next month. You have a special coming up that's the same price as what I'm paying now. I'd like to lock into that please." And they said "no problem" and locked me into it.
So I'm good for another year.
Maybe it's not an optimal solution for people who have absolutely no patience for anything inconvenient in life. But as long as I'm making the call from the comfort of my own home, I can easily read a book while I'm on hold if it ends up taking an hour for someone to answer.