Talk of The Villages Florida - View Single Post - Water monitor catches billing error
View Single Post
 
Old 04-03-2024, 07:15 AM
Bill14564 Bill14564 is online now
Sage
Join Date: Nov 2020
Location: Village of Hillsborough
Posts: 7,248
Thanks: 2,247
Thanked 7,660 Times in 2,991 Posts
Default

Quote:
Originally Posted by Altavia View Post
The Flume while a great tool for monitoring water usage is not fool proof or intended as a calibrated measurement device.

I've had instances when it failed to record when the sensor stopped transmitting because the meter pit filled with water.

https://fccid.io/2AOX8-F1100/User-Ma...al-3757797.pdf
Does it stop recording and therefore indicates a lower overall usage or does it delay sending and shows erroneous hourly usage but an accurate overall usage?

In the case of the OP the difference is 12,500 gallons. For me, that is two month's worth of usage. For the OP, I assume he was billed for the equivalent of three month's of water while the Flume showed the normal amount for a single month.

Since the Flume can show hourly amounts, that can be used to look at the issue as well. Did the Flume show larger than normal amounts for several hours which could lead to the pit filling with water?

I just remembered this: The documentation for the water meter at my home claims it saves hourly data that can be retrieved. The OP may want to contact the District and demand those hourly readings. If the utility meter is correct then the hourly readings will support the increased usage. If the meter glitched then there will be one or two hours that indicate a volume of water that is impossible given the size of the utility's lines and water pressure.
__________________
Why do people insist on making claims without looking them up first, do they really think no one will check? Proof by emphatic assertion rarely works.
Confirmation bias is real; I can find any number of articles that say so.


Victor, NY - Randallstown, MD - Yakima, WA - Stevensville, MD - Village of Hillsborough