Quote:
Originally Posted by villager
We are looking for recommendations for someone who is reputable and does annual air conditioner service. We have always used Chuck Farrell in the past, but he doesn't service the South end of The Villages. We used Sunshine Air Conditioning last year, but all their service person was interested in was signing us up for an annual contract. We had to get really firm with him we weren't interested in any contract before he finally did the annual service check.
Thanks!
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Hope someone can tip you off to a person with some ethics. We have used Chuck F. for years too. Just be as careful as you can, we have first hand knowledge of one firm that does do annual service and makes sure to "weaken" a component so it will give out a few weeks later. In this case, the service guy had NO IDEA my brother in law had been in the AC business 41 years in Florida, as he stood in the yard watching and chatting as the "service" person was doing the "check-up"... THEN he asked the guy, WHY in the world are you doing that with the "fins" (something about the fan or other part, I am not an expert myself !) and then asked WHY he was turning another part so far to one side, and the guy suddenly realized my BIL was a skilled AC guy ! He told us how many tricks there are for causing future problems, calls them Land Sharks, using Jimmy Buffet language. Do a LOT of investigating before you allow someone to work on yours only for "a check up". Have you thought about going over to Chuck's in person since you have a relationship established ? As him, or one of the boys or son in law personally ? I know when they are completely overwhelmed the do sometimes have to call another local Heat/AC business to take some of the overload calls... I doubt they call anyone that is unethical and could ruin their reputation, so you might ask ! Best to go in person, not just call the office perhaps ?