Quote:
Originally Posted by DrHitch
Of all industries that have to monitor social media for a firestorm, the restaurant industry faces the biggest tidal wave of negative reviews.
If you don't like the provided service or quality of the food, simply speak face-to-face with the owner/manager. There's no need to spam a negative review WITHOUT SPECIFIC REASONS all over un-social media....
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Bigger than timeshare companies and car dealers?
As long as a restaurant review is detailed and accurate, I think it serves a useful purpose. Negative reviews of great restaurants usually help the restaurant because other posters will call out how good the restaurant really is. But, I agree that informing the manager is also helpful.