I dont remember the details - BUT before you get the insurance scam posts….
This isn’t a homeowners insurance claim, there was something wrong with the shingles or the install. I think there is a 10 year window to file the claim - I think it mostly impact homes between 466A and 44.
Someone with more info will chime in.
Here’s a link to a thread with details
Roof Warranty Inspection Follow-Up (8-10yrs) - No Scam - SkyLight Roofing Villages💚