One of the worst property management companies I have dealt with in the Villages is Down Home. They are very nice! But, they are totally non responsive to landlord phone calls or emails.
They wound up renting my property for less than I had agreed to.
They promised me repeatedly that they would send someone over to check the sprinkler system timer. They failed to do so for several months despite repeated emails and phone calls as to why my irrigation expenses were so high (the house was unoccupied at the time).
They failed to submit the one year property report to the Villages (it was a brand new house with a list of punch out items). This wound up costing me thousands of dollars.
This is a business that really should be not a business in the Villages. They fail at every step of the way. No return calls. No return emails. Non responsiveness to tenant inquiries. Non responsiveness to owner inquiries.
Oh...they are quite good at taking their commission out of the rent payments. That is the only thing they did right...for themselves.
Do business with Down Home at your own peril!
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