You did not state which version of the villages app you are using, the free version or the paid version. I have had problems with the free version if I have LOCATION services turned off on the phone. I have found you need to turn location services back on, get out of the villages app and then go back into the app, then it appears to work.
There will be several people that will suggest using Google maps and BIKE route, DO NOT DO THIS, bikes can go where golf carts cannot, and you may end up on a road where you are not allowed to be with a golf cart.
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Pennsylvania, for 60+ years, most recently, Allentown, now TV. 
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