Quote:
Originally Posted by mntlblok
Have also had a fine experience for a particular issue with Dean's, and I also feel that it was largely due to the technician we lucked into. He fixed our mole cricket problem swimmingly.
Dean's offers the ability to email them with specific questions, so I did. It has been pointed out that I "overthink" things. Didn't bother him a bit. Got a phone call during a "rain delay" shortly thereafter from this same technician and he answered all my questions and we had a nice long discussion. He also clearly takes pride in his *own* lawn. Turns out that he had formerly worked under that extremely knowledgeable fellow at Ace Hardware. Not surprised.
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There are 3 things that I don't like about Deans. They require a credit card on file that they can charge monthly or whenever they want. They do not do shrub trimming or irrigation maintenance. And, they only do termite treatment on an annual fee basis, with no long term termite damage contract, like Massey and other companies offer.