Quote:
Originally Posted by petsetc
I am in Dunedin and was advised to file a roof warranty claim with CertainTeed.
I would appreciate it if someone who has recently and successfully filed such a claim would be willing to share their experience with me.
Thank You !!!
NOTE: As post#2 points out, this is not an insurance scam, this is a manufacturer defective shingle issue.
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I was at an Expo in The Villages & Leprechaun Soft Wash company had a booth. I was informed of the defect of my shingles & they informed me how to file a claim to get the stains cleaned off of my roof.
It was a smooth process & roof was cleaned. This was performed a few years ago. Roof looked great until recently, then the staining started to re-appear. It just so happened that my solar heat panels started leaking & I contacted the company that installed solar panels for the pool to repair the leaks. They informed me that my shingles were in bad shape. Most granules on the shingles were missing & sitting in the gutters.
Shingles were no longer tacked down.
So we contacted Batterbee Roofing to check our roof. The salesman, Rhett, walked the roof & took a video of roof & narrated his findings. Then we sat down & watched the video together. Roof was in bad shape, not only thin, & unglued shingles, but Roof Ridge vents were cracked. So before replacing the solar panels for the pool, we decided to have Batterbee replace the old roof.
Batterbee Roofing did an excellent job. Highly recommend this company for their honesty, no hidden fees, and their reputation.
So my point is, have the stains cleaned, but if Certainteed is the company that supplied your shingles, they are poor quality. Batterbee uses high quality Owens Corning materials.
Saks Roofing was the original company that installed the roof when my home was built, and they must have dropped something that made a hole in the plywood on the roof, & they left the hole & just covered it up with shingles! That was a nightmare waiting to happen!
Batterbee had to replace that whole sheet of plywood.
I called Home Warranty about the hole & they said I had one year to report it! It could not be seen from the inside or the outside! Unbelievable!