Quote:
Originally Posted by retiredguy123
I agree, but the way the OP said it was that the agent made a definitive statement that they could not get a refund. That is not correct because the agent cannot decide on the refund. It sounds like the agent may have been bullying the OP into going through with a sale that they didn't want. I'm not an expert on elder abuse, but it could be considered a crime, especially since the agent knows that the OP does not have their own agent to explain their options.
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Yeah this whole thing is weird. Wish the op would provide more details.