Quote:
Originally Posted by Snakster66
There are many areas in TV where people only have one option (xfinity). When they jack up prices for existing customers, those customers are trapped. So they may very well try OTA solution to see if it works for them at a more reasonable price. Count yourself among the lucky who has access to fiber.
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We thought that too. Xfinity was outrageous and climbing. Then we called Verizon to ask about the 5G internet plan. Fortunately a spot had opened up and as current customers, we got it at $55 a month for the next 3 years. They provide the equipment. Good by Xfinity.
Verizon has been great except for a little buffering on YouTube tv. Great service. We just had an tv antenna installed and plan to reduce streaming or at least use pause more.
Xfinity was weird when we closed the account and returned equipment. We got a “sorry to see you leave” letter from Xfinity and a refund, then a texting and email bot started contacting us to return the equipment (that had already been returned). It doesn’t understand the word “ receipt” or that equipment has been returned. The latest notes say we will be charged for some equipment, but there is no equipment list. Xfinity used to be a reliable but expensive service to us. The harassing Xfinity bots that we can’t resolve anything with add a new dimension to the business. Make sure you save receipts from Xfinity for any transactions. You may need them.