Quote:
Originally Posted by Desiderata
I had the same experience with The Village’s Insurance. Very slow response time, and that was when I wanted to purchase a policy. Makes me wonder what the response time would be if I needed to make a claim.
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I agree that communication can be slow. As to a claim, I would be filling through my underwriter not TV insurance and would likely not communicate with them at all. The same has been true for me through the years with auto claims etc - my local agent was not really involved at all.