Quote:
Originally Posted by retiredguy123
I wouldn't buy a home warranty from any company, but, if you really want one, Broward seems to have better customer satisfaction than the others.
To me, there are 5 reasons to not buy a home or appliance warranty:
1. You cannot decide whether to repair or replace an older appliance. The warranty company decides.
Does it really matter? As long as my appliance is now functional, all is good.
2. No first rate technicians will ever service your house because they won't share their profits with a warranty company.
Broward has their own technicians and never farms out work.
3. You cannot shop around for a technician when your warranty company is not immediately available. This can be a real problem when your HVAC system fails in July.
Broward says that A/C calls are a priority and respond next day if not same day.
4. On average, only about 6 percent of the premium you pay is budgeted by warranty companies for repairing appliances.
I don't understand the point of this.
5. The Villages has many excellent appliance service companies to repair almost anything very quickly. There is no need for a warranty company.
A company like Broward covers all major appliances with one warranty policy. Some people like to have one number to call while others will shop around when something breaks.
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I personally have Broward on my home and my rental house. I've had 3 service calls, two on a refrigerator (home and rental) and one on a dishwasher. I really liked the fact that they provided a loaner fridge for my rental. For my fridge, the led lights were strobing so I didn't need a loaner.