Talk of The Villages Florida - View Single Post - Executive Courses going forward
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Old 05-22-2024, 09:21 AM
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Quote:
Originally Posted by edtherock View Post
Thanks Brian Great info.
Can I suggest like the airports do at the bathrooms for customer surveys.
At each starter shack-during normal hours- an lcd panel be placed outside for each exec course. After a round is played the players enter their village id number and rate the course condition 1-5. That’s it. You get immediate feedback. You Can correlate it to maintenance dates, weather, whatever you like. Keep it as automated as possible. Real live feedback. If people really care they will have no problem entering their id and long 1-5. Or smiley or sad faces. Whatever you prefer. 15 seconds and done.
And like almost all surveys of that nature, the overall average result will be a 3.