Speedtest is going to tell you squat. So let’s say you are getting 50Mb from your wifi thru the internet. Where do you go from here? Is it my wifi network? Maybe/probably? Is it my internet provider network? Probably not.
No guessing here. Get a computer/ipad with an Ethernet cable attached and plug it in to the router that your provider provided you, or if it’s yours, the router hooked up to the modem. Using Ethernet, do a Speedtest. You should be getting 90% of the speed that you are paying for and you probably are getting faster speed than what you are paying for.
If this is the case (99.999% of the time it is) it’s not your network providers issue, it’s your private network inside your home, which the network provider has bother to do with this. 99% of the households don’t know how to setup an internal network, they thing when the network guy comes out, plops their router down somewhere in your house, it’s going to be magic and you will have the ultimate network. Far from it. These same 99% of the households will have the default wifi names that come with the router, and you will have 2 of them. I’ve had the same 1 network name for my last 4 homes.
Get a reputable network guy to help you out, and it’s not the geek squad nor the computer repairman.
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