This is dumb… no one really knows what their issue is. As far as I can tell they have an Xfinity 5G internet service and not cable. If you are not in a strong signal area you are going to get slow reception. They will also slow your service if there is a lot of phone traffic because that take priority. Those 5G home internet services by Xfinity and TMobile should be a last choice option. They are not cheap at $50 month
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