Quote:
Originally Posted by GpaVader
I have been using Groome for my airport service since arriving 3 years ago. They have been reliable, easy to schedule and always kept me up to date on my trips, along with providing good service with great staff.
On my trip home with them on Monday, 6/3, we were informed that door to door service will no longer be available South of 466. Anyone living South of 466 will either need to take the Express service or for an additional $15, they will pick you up and bring you to the express service drop off nearest you.
Not happy with this and will likely be seeking another provider. Just a heads up.
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After reading your post I contacted Groom to confirm our home pickup on June 13th and return on the 18th. I told them about your post and they said this was the first they had heard of it and confirmed our home pickup and drop off. They further stated they do not do home pickups NORTH of 466. Please check your data.