Quote:
Originally Posted by polirudb
I had CenturyLink for about 5 years with little to no problems. Quantum offered me a great deal to switch to them (they are both part of Lumens). They promised to match my rates and offered me several incentives to switch. I made the switch, the service is basically the same. I have had more service problems in 4 months than I did in five years with CenturyLink. The customer service is horrific, worse than Xfinity. They refuse to honor the price they promised and refuse to give me the incentives they promised. I have been fighting with them for over two months, terrible experience. I would not recommend Quantum.
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What were your service problems. We have many neighbors that have switched and contine to rave about how great they are.