Quote:
Originally Posted by srswans
We have a Nova system, softener and filter, and are very unhappy with the performance. The water is barely soft, we have mineral stains on our fixtures and get water spots when washing the car. The softener has failed more than once and we have had several service calls just to get back to barely soft performance. The filters need to be changed every four months based on our volume usage.
We will probably swap to a new system should the Nova fail again.
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Can you tell us what Village you live in or if you live in the Villages? Do you have well water?
Based on helping my friends and neighbors change their filters in several different Villages, I'm shocked that you would have enough sediment to have to change the filters every 4 months. I was changing mine every year and decided to go to 18 months because the filters were still good at the 1 year mark. I know Nova recommends changing the filters every 9-12 months or 26,000 gallons but based on the data of equivalent filters, some are usually good for 100,000 gallons. I personally wouldn't let the filters go that long but how much water do you use each month? Do you live up North where the domestic water is used for irregation and using 5,000 gallons per month?
As far as the softener is concerned, make sure the filter is installed before the softener. This will make sure no sediment and chlorine enters the softener then there should be no need to clean the filter in the softener. I find it hard to believe the softener isn't working unless the resin is bad and that can be replaced. Or you are using so much water that the softener regeneration cycle needs to run more often.
I don't wan to be rude, but I believe there is more to the story because what you are saying doesn't make sense if your domestic water feed is from the Villages and you are not using domestic water for irregation. If you are using domestic water for irregation and can't put the filter and softener after the irregation feed, then you probably need a higher capacity softener but the filters shouldn't be clogging.
I've seen well water that has a huge amount of sediment and clogs these filters but in those cases you can install a spin-down filter in front of the three stage water filter to manage the sediment. There are also other systems that may need to be used with well water. Beyond that, if you have high sediment in your water and you are using a lot of water, there is really no majic filter from any company that's going to fix your problem. You will need to change the sediment filters more often.