Quote:
Originally Posted by keepsake
I might as well vent here ...
The wife and I have had Devoted PPO for a few years. We decided to use the Wellness Bucks benefit and Devoted scammed us out of reimbursement. We spent nearly $550 that we wouldn't have spent if we knew Devoted was going to scam us.
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The whole article is behind a paywall, but there is enough visible to get the sense that private MA is a money losing proposition without scale. That means that the only players which will remain are large, national level insurance providers. . . but large profitable means profit motive conflicts with customer service in health insurance. . . in either price or service or both.
Devoted Health’s losses in Medicare Advantage persist