Quote:
Originally Posted by joeyd
DO NOT BY ANY MEANS call Pat the PLumber for repair services
I was out of state attending to a family matter and my wife was alone at our home in the Villages when our hot water heater broke down. The heater was less than 3 years old. My wife called Pat the Plumber for service. The repairman told my wife that the parts were not covered under warrenty because the heater was "contractors specials". They replaced the thermostat and 2 heating elements and charged us $750.00!!
Upon my return to the Villages, I called the warranty office and was told that the parts were warranted through 2012 by the manufactorer and that Pat the Plumber should have called them to inquire about this.
Long story short: I checked with two local plumbers and was told that they could have installed a brand new unit for $540.00 and that the cost to replace a thermostat & heating units should have only cost us $100.00. Please spread the word to your neighbors & friends.
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And what did Pat the Plumber have to say??