Talk of The Villages Florida - View Single Post - Quantum Fiber Internet
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Old 06-29-2024, 04:07 PM
Redsmom Redsmom is offline
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Default Waste of time

Quote:
Originally Posted by maryhermann View Post
Is anyone using Quantum Fiber internet? I received an offer in the mail that sounds almost too good to be true. 940 mbps for $35 a month for life, including equipment fees. If you are using it, is it reliable? Are there lots of outages? Overall it gets great reviews on CNET and Reddit and horrid reviews on Trustpilot and Yelp. Who am I to believe? I'd like to learn from a Villager first hand.
Last year we responded to a similar ad and after signing up, made our first payment and waited on them to come and install . We had an install date but no one came nor did they contact us. After quite a bit of time on the phone, they finally admitted that it wasn’t available yet for our home here in Santiago. Why they wasted our time and even took our money is beyond my imagination. Of course we got the money back after a while, but how to trust such a company after that experience!