Talk of The Villages Florida - View Single Post - Just Venting !
Thread: Just Venting !
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Old 07-02-2024, 05:13 AM
scubawva scubawva is offline
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Quote:
Originally Posted by OrangeBlossomBaby View Post
I wouldn't order a major appliance online. I'd want to see it in the store, I'd want to support employees who work locally, I'd want to have actual people to discuss delivery options with, a physical location to deal with problems if they arise.
You can visit a store to see the products. No matter if you or a store employee inputs the order into the system it’s still a computer generated order - once placed the local store is out of the picture. If you have an issue you don’t talk to the local physical store employee, you talk to the service department number given to you. What you think you gain by having a local store employee do the data entry for you isn’t accurate. If you want to spend an hour in the store do so, just don’t expect that employee to be your POC.