Quote:
Originally Posted by Bpduffey
I would have to conclude you have never ever in your entire life. Had an off day. As for a impersonal complaint by text or email. I would never reply. Have some integrity to go to the establishment place an order and explain to the management your complaint. It will hold much more water giving them another chance.
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Really? So, you would have an email based feedback system on your website, but never reply to anyone who uses it? I gave them my name, email address, and phone number. I even sent them a follow-up message, and they still ignored me. If you go to the restaurant in person, you may not be able to speak with a person who is actually capable of effecting changes.