One thing everyone seems to be missing here is that this pizza was not the same as the OP had in the past. When we go into a restaurant and order a meal (Pizza, Pasta, Steak, Chicken, Fish, etc.) that we've had there in the past it should be consistent. We pay top dollar to dine in restaurants in and around the Villages and we should expect a consistency in the food that is served. The same is true of service as well. Think about why you frequent a restaurant and what you expect your meal and service to be like. If that faulters even one time then that restaurant is not maintaining the quality of their food service and/or their staff. When the management ignores a complaint, however it is expressed, they show a lack of caring about their customers. You will find that many of these poorly managed restaurants either don't care or are so overwhelmed that complaints are the least of their overburdening problems of trying to manage their business.
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