Quote:
Originally Posted by retiredguy123
For a few years, Mallory Hill has been one of my "go to" places for good pizza. But, last week, I was disappointed when the pizza I ordered had way too much cheese and almost no sauce. Did they change the recipe, have no recipe, or have an employee who ignores the recipe because they think everyone wants extra cheese? In my opinion, pizza should be made using a strict recipe where all ingredients are measured the same way every time.
I went to their website and sent a feedback message through their system and followed up on it. It has been 7 days, and I have received no reply or acknowledgement of any type. I have to conclude that the Mallory Hill restaurant is poorly managed.
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It’s a simple question. Why didn’t you just ask if the recipe changed. It didn’t have to be a complaint. If it was a large party, perhaps they were trying to get the food out quickly. But wow, you’re a tough crowd. It’s been your go to and now after one not even bad experience, just too much cheese and not enough sauce is enough to make you not go back and post about it? Jeez.