Quote:
Originally Posted by Two Bills
I bow to your superior knowledge of the car business.
I can only speak from personal experience, and the only problem I ever had with a service was years ago, and that was with a Volvo main dealer.
My Volvo is 15 years old now, and has been serviced at said VW garage for last 9 years, and touch wood, never had a problem.
I just wish my personal bodywork, upholstery and engine, was as pristine, and reliable!
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No bowing required, but I was selling automobiles for the Intro to the 1973 models and have been around the business or in it, since then. Currently building a Dealership ... my 12th.(I don't own 'em, I just manage my little piece of the business, which thankfully, keeps getting smaller and smaller.)
A 15 year old vehicle, is a whole different animal. The manufacturers have been on a quest for 25 years, to get the independents out of the repair business. Most every state (& the Feds) have been fighting to get ther proprietary information and resources for years, to get it into the public domain and support independents.
Unfortunately for consumers, no one will ever know as much about a vehicle, as the folks who built it. I guess that just stands to reason.