Quote:
Originally Posted by pwrabbit
Beware of Lake Centre for Rehab. Spanish Plains by Sharon Morse building. Their billing
dept. is terrible. I started going for PT on June 5, and paid by check each time for my co-pay.
Now as of July 13 and 9 checks later none of the checks have been cashed and I am getting
bills from Lake Centre for Rehab. I called the number on one of the bills and they have no
record of any checks and want me to pay by credit card. I refused and yes they told me that
they take checks when I checked in, and took my check 9 times. No they did not give me a
written receipt. My bad. FYI pay by credit card. They are investigating.
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Gosh, that must be very frustrating. I must admit I am very surprised to hear that you had a problem with Lake Center as I went there after each of my hip replacements and never had any issues at all. I did pay by credit card (not sure I still remember how to write a check) but that shouldn't make any difference.
I found the entire staff to be wonderful so I hope they will get you squared away. All you need when you are in pain is another irritation.