Quote:
Originally Posted by BrianL99
No bowing required, but I was selling automobiles for the Intro to the 1973 models and have been around the business or in it, since then. Currently building a Dealership ... my 12th.(I don't own 'em, I just manage my little piece of the business, which thankfully, keeps getting smaller and smaller.)
A 15 year old vehicle, is a whole different animal. The manufacturers have been on a quest for 25 years, to get the independents out of the repair business. Most every state (& the Feds) have been fighting to get ther proprietary information and resources for years, to get it into the public domain and support independents.
Unfortunately for consumers, no one will ever know as much about a vehicle, as the folks who built it. I guess that just stands to reason.
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So know all about up charging
Dealerships don’t build them plus they hire certified technicians (took class, memorized questions and passed) the problem manufactures try to block computer data access so brand owners are forced to go there for repair. It has nothing to do with routine serving. Independent shops has to pay for access for brand computer data, same data the dealership mechanic looks at. We all know dealerships has independent guy to fix stuff the certified techs can figure out after they replaced all the parts the computer data them to do.