Talk of The Villages Florida - View Single Post - Reconnect printer after Quantum fiber installation
Thread: Reconnect printer after Quantum fiber installation
View Single Post
 
Old 07-16-2024, 03:11 PM
Bill14564 Bill14564 is offline
Sage
Join Date: Nov 2020
Location: Village of Hillsborough
Posts: 7,236
Thanks: 2,245
Thanked 7,647 Times in 2,982 Posts
Default
Quote:
Originally Posted by paulat585 View Post
I know you guys are going to laugh, but tech left yesterday after installation without checking whether wifi printer was connected. Of course now I can't print. Have been on chat with Quantum for 52 minutes & they say they can't help. Any advice as to how to hook it up again. I keep getting a message that printer can't be found. Uninstalled it and still can't discover it. Thanks.
Does the printer believe that it is connected to the new wifi? If not then there should be procedures for doing that.

Or is it that the printer is connected to the new wifi but the computer cannot find it? In that case, reinstalling the printer software should not have been necessary but should have fixed the problem.

What model is the printer and what are you trying to connect from (Windows, ipad, iphone, etc)?
__________________
Why do people insist on making claims without looking them up first, do they really think no one will check? Proof by emphatic assertion rarely works.
Confirmation bias is real; I can find any number of articles that say so.

Victor, NY - Randallstown, MD - Yakima, WA - Stevensville, MD - Village of Hillsborough