Quote:
Originally Posted by Northwoods
I'm looking for advice. My friend's spouse passed away last year in a foreign country. The spouse has a sizable life insurance policy with Lincoln Financial, Life Insurance division. My friend tried everything to get this company to pay the policy. They are giving her the run-around. They've told her they need more documents, and when she sends them to the company they come up with another excuse. Now, Lincoln Life is saying they need to "investigate." They won't tell her why or when they will conclude the investigation.
It appears they are stalling so they don't have to pay.
Does anyone have any advice of a government agency that could intervene? She doesn't want to hire a lawyer, because then she has to pay a lawyer to collect the money owed to her.
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Obviously the insurance co finds something suspicious about the death or they would have paid already. Nothing you can do except wait u til their investigation is over and if your friend isn’t accused of anything, they will collect.