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Originally Posted by ThirdOfFive
Another vote for Munn's. Our 15 year old unit died last year: I called Munn's in Friday afternoon and by noon Wednesday we had a new unit installed and running. Caveat: that was in January. You might have a bit longer wait in July, but Munn's are known for getting things done quickly.
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You make a good point about the time of year. Our next-door neighbors, who have had service contracts with Munn's for over a decade, had to wait ten days for them to replace their air conditioner in July. (Munn's did put a portable air conditioner in their bedroom.) This caused another neighbor to replace their unit before it broke.