Quote:
Originally Posted by Northwoods
I'm looking for advice. My friend's spouse passed away last year in a foreign country. The spouse has a sizable life insurance policy with Lincoln Financial, Life Insurance division. My friend tried everything to get this company to pay the policy. They are giving her the run-around. They've told her they need more documents, and when she sends them to the company they come up with another excuse. Now, Lincoln Life is saying they need to "investigate." They won't tell her why or when they will conclude the investigation.
It appears they are stalling so they don't have to pay.
Does anyone have any advice of a government agency that could intervene? She doesn't want to hire a lawyer, because then she has to pay a lawyer to collect the money owed to her.
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First thought is how did she get the body back and where is he now buried or was he cremated and ashes returned. You might try contacting seniors vs crime here in TV for more advise