Quote:
Originally Posted by Eg_cruz
Yesterday a friend went to Premier Medical at Santa Barbara Blvd. This was her first appointment with the doctor, she traveled from Ocala on a referral. She waiting in the lobby for over an hour. She was brought back into the examination room and put in front of a screen where the doctor pops up.
Yes her appointment at his office was over a computer screen. I have never heard of this it blew my mind.
Are we really at this point that you travel to see a in person doctor wait in his lobby for over an hour to talk to him on a tv screen. The big problem was his accent was very heavy and he spoke very fast so she walked out of there without knowing what was spoken about (part was she was so taken back) She couldn’t tell you what the doctor said it was beyond sad.
I found this way to operate your practice is shameful. Really what the point of traveling to the office to talk to a screen.
Has anyone had this happen to you? Do other doctors do this as well?
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I find this kind of odd. I’ve had in person visits and video visits many times and always knew in advance what was going on. I’ve never showed up in person for a visit and been put in front of a video screen I have never had to go to a drs office for a video visit just so the insurance would pay for it. They’ve paid after a home video visit every time. Did the dr get sick at the last minute and they couldn’t reach all patients to cancel in time? Was the patient told in advance that it would be a video visit and they didn’t have a computer or access to one or didnt know how to connect? Was there some other unexpected issue? This sounds more like a miscommunication than an intentional action by the dr.