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08-11-2024, 12:35 PM
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Veteran member
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Join Date: Dec 2023
Location: Newell the place to be in the South
Posts: 938
Thanks: 640
Thanked 681 Times in 356 Posts
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Quote:
Originally Posted by asianthree
Return equipment to Comcast store..take a picture of the equipment at the store, and the return receipt. Because every once in awhile, your return gets lost. It happened to us, up north.
We got a scathing email of $380 due equipment not returned. I emailed the picture of the equipment, return receipt, the guy who was working, in the picture, with Comcast logo.
Not only did I get a very nice apology, they sent a return to us for free, with a $100. Check. That didn’t happen.
Here I actually took my equipment to UPS store they packed it, I still took a pick of equipment, ups copy, with ups logo in the background. Employee strongly stated “do not loose this receipt, make a copy, just in case. Two days later received notification of equipment return, and zero balance account closed.
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Alta Fiber did the same to me….you did not return the equipment……sure.
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I will say the things that others are probably thinking but afraid to say.
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