Quote:
Originally Posted by Redstag
Just an FYI, on Friday August 9th I had a relative picked up by Grome at Orlando airport. He bordered the bus at 7:00 p.m. The bus left the airport at 7:30 p.m. He spent 3 hours on the bus and 2 and 1/2 hours driving to the Brownwood area of The Villages. That's more time than he spent on the plane to get here. There were 10 people on the bus, he was the 8th drop off that means some people probably took over 3 hours driving time to get home from the airport.
Their website claims they are open 24/7. The next day, while trying to cancel the return trip, we spent more than an hour and a half trying to get someone to answer the phone. Since he had booked his reservation through Village Airport Vans the person on the other end couldn't find the reservation and had to go find someone else to figure it out. Never again.
|
That sucks. However, it was exactly the same with Villages Airport Service before Groome took it over. You can take Groome from Brownwood, and for an extra $15 they will send a small vehicle to pick you up at your home.