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Old 08-20-2024, 08:43 AM
jrref jrref is offline
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Quote:
Originally Posted by New Englander View Post
I've had Quantum Fiber for several months now. It has been very reliable. The one thing I don't like is the customer service. It takes FOREVER to get in touch with them. I mean like 45minutes on hold waiting.
This is not usually typical but Quantum is migrating their new wifi pods to WiFi7 and the changing of the system is causing lots of issues for customers trying to connect new wifi pods both wifi6 and wifi7 ones. Before this, I never waited long to get to tech support for a question.