Quote:
Originally Posted by Byte1
Lie to me once, shame on you. Lie to me the second time and I do nothing, shame on me. If it's not "for life" as advertised, then how can we even trust them in anything else they say? I guess we can chalk off a thirty percent increase as a result of inflation. Kind of like going to the grocery store today, prices are due to inflation. Nobody's fault..........nothing to see here, folks.
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Boiling a frog is a good analogy.
So what the marketing is relying on the human behavior in that if you are the lowest cost provider, raising rates and still being the lowest cost provider is a bet on the subtle trend of cable increasing internet fees and cable charging lower subscription fees, future consumer lack of competition at the future price point, and consumer inertia changing ISP providers.
I would bet the increase is a combination of those three observed behaviors.
However, I also believe that the recent financials had a substantial influence in the decision to raise now versus some time in future. . .
Remember with subscription services, the best customer is a returning customer.
cable relied upon that same inertia of a captured town customer, to raise rates with no competition for a long time, the local monopoly effect. If there is a demise of cable, out of business, to streaming, then Quantum may have the local ISP monopoly, also a potential future long term goal.
Lowest cost commodity supplier versus customer ethics in the US economy which is all based on the lowest cost of product or service?
Pay the increased bill and continue having great service. .