Quote:
Originally Posted by Two Bills
If I had paid that money, and was that upset with the quality of an item, and had no satisfaction from customer services, I would take it back, and demand a refund.
No way would I accept that.
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I agree. That is the only solution "IF" the OP can convince the store to take it back. The fact that the chair took 3 months to get means that it was made in Mexico, Canada, China, or some other country. The store cannot return the chair and, most likely, they cannot repair it. Calling the store a "factory" is a joke. They just order furniture from foreign countries and hope the customer is satisfied.