Quote:
Originally Posted by DonnaNi4os
My thermostat was set to 74. In the morning the temp would be 74-75 when I woke up. By noon the actual temp in my home was between 78-80. This was an ongoing situation that the serviceman claimed was normal and that I would never get my temp to any less than 10 degrees lower than what was outside. (BTW the thermostat was no where near a window in case you were wondering). So he was trying to convince me that if it was 95 outside I would never get the inside temp to lower than 85. I call bull-oney since that was ludicrous. So again, when it finally completely went it took 3 weeks in brutal heat with the only cool air coming from the portable unit I bought. I learned a lot about air conditioning that summer and was very grateful that my house was under 5 years old so still under parts and labor warranty. I also learned that by calling Carrier directly I finally got the needed parts installed.
|
Baloney is correct. The achievable temperature difference between outside and inside temperatures should be at least 20 to 25 degrees. I would suggest that you write down the model number and serial number for your Carrier system from the sticker on the inside air handling unit. Then, go to the Carrier warranty website where you will see the exact status of your warranty. You can also find the authorized Carrier dealers in the area. The most prominent dealer is Munn's.
Some HVAC repair companies claim that they can do Carrier warranty work, but I suspect that some of them will partner with another contractor. For example, if a non-authorized company diagnoses a defective compressor, I doubt that Carrier will send them a new compressor under a warranty claim because the compressor could have been damaged by a faulty installation.