[Stu from NYC]

Originally Posted by bagboy

Bowlero is the worst thing that could ever happen to the game, sport, and business of bowling. The link I provide gives a little insight into what Bowlero is all about. They bought our two centers and yes, invested in improvements that really made very little difference to their customers. Then, proceeded to raise the lineage rate drastically for league and open play. All the while, driving out long time employees and drastically reducing staff to include mechanics and more importantly, cleaning personnel. Speaking of Spanish Springs, it's a dump. We are down to bowling once a week, and my wife experiences allergy like symptoms at night, I'm thinking from the accumulation of dirt and dust.
And I'll add one more tidbit. Recently a bowler I know, upon finishing his league play, went to the counter and complained his hands were filthy from dirt on the lanes. I saw the pictures, his hands were black. The response from the area manager was, ( I don't like customers complaining to staff) maybe you should spend your money elsewhere.
Bowlero is making a concentrated effort to fill our two centers with new bowlers, no tap bowlers, and bad bowlers, along with sporadic open play. None of which will complain about much of anything. Read the article, then decide if it matters to you.
Private Equity–Backed Firm Bowlero Is Ruining Bowling

Wow wonder how long they will survive acting like this