Talk of The Villages Florida - View Single Post - Reconnect printer after Quantum fiber installation
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Old 08-25-2024, 07:37 PM
PoolBrews PoolBrews is offline
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Quote:
Originally Posted by Pugchief View Post
Maybe it's different now than it was previously, IDK, but the tech who did our install 6 months ago told me that they now only broadcast in 5 GHz and my 2.4 devices would not work unless I added a separate dual band router. And he was correct.
This is 100% false. All routers that support the new protocols also still support all of the old protocols. The real issue here is that many smart devices only connect to 2.4Ghz networks, and when you try to connect them, they only see the 5Ghz network.

The original 360 Wifi app had the ability to force your network to 2.4Ghz for the initial device connections. Once connected the devices are fine when the default goes back to 5Ghz. I do not see that provision anywhere in the new Quantum app... so this is going to be a huge issue for them and customers.