Quote:
Originally Posted by It's Hot There
Update:
Received my "August" bill and the usage dropped back to normal.
The average Temp for August was 83 degrees........same as July.
BUT the usage dropped back to where it was in June.
Huge spike in July with two meters and back to normal in August with one meter.
ZERO help from SECO.
Obviously the meters were read wrong or they were inputted wrong.
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The bill for this month shows the number of days used and the number of kWh used. Divide and see how many kWh per day you used.
The bill I received when they changed the meter showed the kWh on the new meter. I knew when they changed it so I knew how many days it was in use. When I did that division it showed almost exactly the same kWh per day used.
If those numbers match (closely enough) then you know the new meter started at zero and is working correctly. If the kWh per day from last month is much higher than you might argue that the meter did not start at zero. Proving it to SECO and getting some compensation could be a struggle.
If the new meter appears to be correct then do some calculations for the old meter.
The bill for the month they changed my meter showed a total number of kWh used and it showed the reading from the new meter that should have started at zero. Using those I can determine how many kWh they claim were on the old meter.
I know when the old meter was changed so I know how many days it was used and I can calculate the kWh per day on the old meter. If that number is significantly different than the number from this month then there is a problem.
If you expect the reading on the old meter was high then there are more calculations. You can use the reading from the bill *before* it was changed to see the reading on the old meter at the beginning of the month when it was changed. You can then add the number of kWh they claim were used on the old meter to determine what they claim the reading was on the old meter. Ideally, they took a picture and you can show that the number you are being billed for is not the number in the picture.
I have had a reading where they transposed two numbers resulting in a high reading and a high bill. For me it worked out in the next month but there will be no next month if this happened on the old meter. You might try to find a way that two numbers could have been transposed to give the high reading. Unfortunately, even if you are correct it will be difficult to get SECO to accept that or provide a refund. At least you would have an idea what happened.