Quote:
Originally Posted by SaucyJim
And how do they know you went away? We get a detailed report every time Dean’s treats, which is bi-monthly. Their new system is for monthly billing, but still bi-monthly treatment. If you have any issues, they are onsite same day or next day.
I swear I do not work for Dean’s, but I don’t understand all the negative comments here. If they are so bad, why are they so prolific in TV?
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When I first bought my house, I wanted to hire Dean's but I went with Massey. The reason was that I can pay Massey whenever they perform a service. No service, no payment. Dean's requires that you provide them with a credit card that they can charge at their convenience. I have discussed this several times with the Dean's manager, but their credit card policy has no flexibility. So, they have never gotten any business from me.