[Glowing Horizon]

Originally Posted by Pairadocs

Something's definitely "OFF" here for sure ! My advice: I'd check with the Senior against crime office (they have no legal power, but sure can give you a LOT of information on "Dean's" and their "transferable" contract, THEN make sure to contact the state of Florida's department of consumer affairs (number is on state of Florida government website). We have found them to be VERY helpful... sometimes takes awhile as the departments attorneys ALL have huge caseloads, but they DO work on your complaints/inquiries. Also, not going to help you legally, but absolutely take the time to report your experience to BBB. Although it too late to "save" the original owners of the home from wasting the $$$ on a "transferable" contract, the MORE of these consumer supports YOU contact, the MORE the business will have to explain their business practices and all of that is put in the record. We has a problem with City Furniture delivering the WRONG furniture, an entire room of furniture which was paid for 100% in advance. When we showed them the receipt with the model/style we'd paid for, they (truckers) refused to remove the furniture. City was NOT willing to have the furniture picked up and the actual furniture we ordered delivered. It took 18 months, but, working thorough the state of Florida we DID finally get the furniture we had paid for, but it took patience and was very frustrating. Most will say NEVER pay 100% before you get items or services, however, but most places will not order goods or services unless you pay the full amount in advance. That leaves the consumer with very few alternatives if the products or services are not delivered, so we found it's important to use what resources do exist !

Although I realize that you did not want the unordered furniture, legally ANYTHING unordered which was delivered to you is yours to keep. If you had wanted to, you could have kept the unordered furniture & you still could have demanded the furniture you actually bought. Hope the legal help you received told you that.