Quote:
Originally Posted by retiredguy123
The SunKool 21-point tune-up doesn't say anything about checking the capacitor, adding tablets to the drain pan, or testing the float switch. Other companies don't do these things either.
Also, I don't agree with your last sentence at all. No company that I have contacted will put anything in writing about response times for a repair. They say that it is only a verbal promise. In fact, it locks you into one company instead of many, and it can be argued that it incentivizes the company to not respond quickly if they can attract new customers, and you are already a customer. The last time I needed a repair, Munn's responded within 2 hours on a Saturday. I have no maintenance agreement with Munn's.
|
Well I disagree.
We have Sunshine HVAC and what I described is what they do once a year, every time. For $199/year you join the Confort Club which gives you the benefits I described. The drain tablets I was referring to is what they call their E.Z. Flow Treatment. Here is the link to their web site showing this.
Comfort Club | Sunshine Air Conditioning, Inc.
As I mentioned, $199/year is a little much in my opinion but checking with Munz, they charge $179/year so for the $20 difference my choice was to stay with Sunshine who has done a good, consistent job for me. My friend in Fenney has Munz and I watched them do the same maintenance items that Sunshine does for me. Both good companies. As far as response time, that is going to depend on what time of year it is. I'm not saying you won't get good response times without a maintenace agreement but the maintenance agreement suggests that you will be priority and read the web site, there are a lot of other tangable benefits.
I also want to mention, some people want twice a year service but in my opinion, If your system is maintained, once a year is probably good enough. Here in Osceola Hills, the people who have issues such as condensate drain clogs and subsequent floods are those who don't have any professional or DIYer maintenance performed. They just wait for the unit to fail and deal with the aftermath. I've had three neighbors in the past couple of weeks have condensate drain clogs where the float switch failed and they had a very large flood.